Our team

Rental property owners and former property
managers make up our client support team.

The software was designed by a housing provider/real estate investor.

We have a tradition of exceptional customer service with tenant screening
support that dates back to the nineties.

Property Manager Cloud
is a company with:

Vision
To provide you with all the resources you need in one program! You will post your vacancies with the flip of a switch. You’ll use the online rental application which can then be used seamlessly to screen tenants. Also, you will create lease agreements and addendums with a powerful document manager. You’ll have the power to keep track of rental payments, work orders, and accounting at your fingertips.
Purpose
To equip you for the business of providing housing for others so that you are more profitable and enjoy the process more! We make “passive income” much more passive because we automate multiple processes for you.
Commitment
To provide intuitive software with top-notch customer service.
World View
To support a strong belief in Biblical principles and individual responsibility. We are taxpayers for less government who also support the U.S. Constitution as originally intended.

Financial Goals for Its Clients

To provide a program that will help you make and/or keep more money than ever before
so that you can retire and leave a legacy for your loved ones.

Interview Article - Jeff Faller, Property Manager Cloud

"Our goal is to position Property Manager Cloud as a leading property management software, trusted by a wide range of property owners and managers across the globe and help more and more companies to seamlessly manage their property, real estate, and lease management operations, enhancing their efficiency with our user-friendly interface, ingenious features, and amazing functionality",
Jeff Faller quotes.

Jeff Faller, CEO and President of Property Manager Cloud, shares in his interview with GoodFirms how they created this best-in-class property management software to fulfill the broad needs of businesses of all sizes with its innovative offerings, cover-all feature set, and simple and reasonable pricing.

Based in the USA, Property Manager Cloudis an all-inclusive property, real estate, and lease management software designed to streamline and control comprehensive property management operational needs of businesses of various sizes. The software majorly benefits rental property owners, particularly with a couple hundred units or less. Property Manager Cloud is specifically tailored to meet the needs of property managers or rental property owners in various sectors, including residential, commercial, and mixed-use properties.

Property Manager Cloud offers document management, expense management, insurance management, lease management, lease origination, lease mapping, maintenance management, owner portal, tenant management, tenant screening, onboarding, online payments, property management, property accounting, property inspections, rent management, renters insurance, rental listings, accounting management, billing & invoicing, contact management, portfolio management, work orders, and more.


The company enables a simple, subscription-based pricing model for Property Manager Cloud. The customers can choose between the multiple packages based on the number of units they need to cover and their budget, allowing them to enhance their ROI at nominal costs.


GoodFirms interviewed and discussed the detailed offerings of Property Manager Cloud software directly with Jeff Faller, CEO and President of Property Manager Cloud, to learn more about the software. Jeff’s primary role in the company is to oversee the overall strategy and direction of the organization, ensuring that the company delivers exceptional products and services to the clients.


Versatile Property and Lease Management Software

Initiating the interview, Jeff describes Property Manager Cloud as an innovative, cloud-based property management software that efficiently handles extensive tasks such as tenant management, rent collection, maintenance requests, and financial reporting.


On being asked what motivated the company to create Property Manager Cloud, Jeff elaborates that the primary objective behind developing the software was to empower property owners, particularly smaller operators with a few hundred units or less, to efficiently and professionally manage their properties. Jeff adds that they realized a strong need for cost-effective and user-friendly property management solutions in the market.


Unique Features and Offerings

Talking about the distinctive features and offerings of Property Manager Cloud, Jeff explains that the software sets itself apart from the competitive products in multiple key areas, including its unique accounting module. The software simplifies the accounting process by tracking cash flow without the need for debit and credit entries. Jeff believes that this feature saves users valuable time and eliminates the common errors associated with mis-categorized entries, reducing the need for additional professional assistance.


Moreover, Jeff adds that the software covers a broader range of financial management needs, including tracking non-operating income and expenses directly within the software, ensuring that the property owners get a complete and accurate overview of their financials, eliminating the need for external tracking methods.


Jeff further highlights that the Property Manager Cloud system offers a range of features that are highly valued by its subscribers/users, including the online rental application, tenant portal, and work order suite. These features help streamline processes, enhance communication, and improve overall efficiency for property managers.


Additionally, Jeff elaborates that another factor that differentiates Property Manager Cloud from other similar products, is their exceptional customer support. The company provides free customer support through live agents, ensuring that the users of Property Manager Cloud receive the necessary guidance and assistance promptly and effectively.


Other significant value additions that Property Manager Cloud offers, according to Jeff, include the software’s entry point subscription at an affordable USD 19.97 per month, making it a highly cost-effective choice for the customers. Jeff also clarifies that the software is very user-friendly, allowing most users to easily grasp and leverage its features and functionality from the start. Besides, the software helps generate comprehensive accounting reports.


Jeff also proudly reveals that the largest individually organized apartment owners association in California and esteemed industry figures like Jeffrey Taylor, also known as “Mr. Landlord”, have shown trust in Property Manager Cloud, the all-in-one property management system, further validating its reliability and effectiveness.


Customer Satisfaction and Retention

Regarding customer satisfaction and retention, Jeff discloses that the company’s customer satisfaction rate is excellent for Property Manager Cloud software, often reaching a 5-star level. Jeff attributes this high degree of customer satisfaction to their easy accessibility and responsiveness, adding that their clients highly appreciate that a real person answers the phone when they call and that the company responds very promptly when the clients send emails.


Jeff further details that Property Manager Cloud software has maintained uninterrupted uptime for the past two years, adding to their customers’ confidence in the stability and performance of the software and further enhancing their overall satisfaction. Overall, Jeff clarifies that the company’s commitment to responsive customer service, agile development practices, and reliable software performance, all collectively play a vital role in catering to the customers' needs and ensuring their satisfaction with Property Manager Cloud software.


Discussing customer retention, Jeff reveals that the company is proud to have a high rate of repeat customers, with over 50% of their subscribers choosing to continue their Property Manager Cloud system subscriptions.


Dedicated Customer Support

Further in the interview, Jeff explains that the company has a dedicated customer support system in place for Property Manager Cloud via phone and email, to promptly address the queries and issues of the clients. The company ensures that they respond to phone calls and emails within the same day, and typically within hours. Jeff adds that their customer support team strives to address client inquiries, offer solutions, and provide the necessary guidance to resolve any issues they may encounter while using the Property Manager Cloud system, ensuring that the clients make the best use of the software.


Furthermore, Jeff specifies that the company also provides several knowledge resources to help the subscribers get acquainted with Property Manager Cloud software. They offer the Fast Track Video Series designed to guide users through the onboarding process, covering step-by-step instructions and demonstrations to help users quickly learn how to navigate and utilize the features of the software.


Additionally, the company offers a searchable FAQ section within the software that allows the subscribers to enter specific keywords or questions and find relevant answers and solutions to their queries. Jeff believes that this valuable self-help resource enables users to quickly access information and troubleshoot common issues that they encounter while using the software.


Property Manager Cloud - The Best Property Management Software

“In 2022, our subscription base experienced significant growth, increasing by 50% compared to the previous year, reflecting the increasing popularity and adoption of our software among property managers. We anticipate that our software will continue to evolve and adapt to the changing needs of property managers and the industry as a whole. We will strive to introduce innovative features and enhancements that further streamline property management processes, improve efficiency and deliver even greater value to our subscribers. By continuously improving our product, expanding our customer base and adapting to emerging industry trends, we are confident that our software will thrive and make a significant impact in the property management landscape over the next decade,” says Jeff.


Property Manager Cloud has emerged as a popular choice and a market leader for businesses looking for property, real estate, and lease management tools. With the advantages of all-embracing features, broad functionality, exceptional customer support, and reasonable pricing, GoodFirms’ researchers have identified Property Manager Cloud as one of the best property management software, best real estate property management, and best lease management software.


To know more about the offerings of the Property Manager Cloud system, one can also go through the detailed interview published at GoodFirms.


About GoodFirms

GoodFirms is a Washington DC-based research and review platform for software and services. GoodFirms empowers companies to choose the best software from its curated list of industry-leading software in various categories to enhance profits and grow beyond imagination. It performs extensive research and analysis to evaluate and rank the listed software on critical parameters like features, uniqueness, ratings, and verified user reviews. This diligently curated ranking highlights the top performers for every software category and boosts the buying credibility of the software.


About the Author

Lisa Brian is presently working as a Content Writer with GoodFirms, a Washington-based B2B research company well-known for its research methodology and listings of 60k+ software and services. Lisa’s current role revolves around gathering information and crafting it in a meaningful form that businesses can leverage. She helps companies communicate their vision and mission through digital platforms.