Questions and Answers | Online Real Estate Property Management Software

PRIVACY POLICY AND NOTICE

Effective on March 9, 2015


This privacy statement describes how Tenant Portal collects and uses the personal information you provide on our Website: tenants.propertymanagercloud.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.


Collection and Use of Personal Information

We collect the following personal information from you:


Contact Information such as name, email address, mailing address, phone number Billing Information such as credit card number, and billing address Financial Information such as bank or brokerage account numbers, types of investments Unique Identifiers such as user name, account number, password We also collect the following information from you:


Information about your business such as company name, company size, business type Demographic information such as age, education, gender, interests and zip code As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.


We use this information to:


  • Fulfill your order
  • Send you an order confirmation
  • Send product updates or warranty information
  • Respond to customer service requests
  • Administer your account
  • Send you a newsletter
  • Send you marketing communications
  • Respond to your questions and concerns
  • Improve our Web site and marketing efforts
  • Conduct research and analysis
  • Display content based upon your interests
  • Opt-In/Opt-Out
  • When you opt into our newsletter and marketing emails you consent to receiving both Tenant Portal information and third party offers.


You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at support@digitalrentalpayments.com.


Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.


We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.


We may also disclose your personal information


as required by law such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, if Tenant Portal is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, to any other third party with your prior consent to do so. Cookies and Other Tracking Technologies We do not use cookies on this site.

Links to Other Web Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of Tenant Portal. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.


Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).


We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.


We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@digitalrentalpayments.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


If you have any questions about security on our Web site, you can contact us at support@digitalrentalpayments.com


Additional Policy Information

You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.


Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.


Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us at support@digitalrentalpayments.com.


Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.


Contact Information

You can contact us about this privacy statement by writing or email us at the address below:


Apartment Owners Association of California, Inc.
6554 Sepulveda Blvd. Suite 300
Van Nuys, CA 91411
Email support@digitalrentalpayments.com
Phone 1-888-386-0477